Connect With Your 24/7 Monitoring Agents
Any time your home alarm system in Oakland goes off, your round-the-clock monitoring professionals will spring to action. The first move is to validate your alarm, and that includes reaching out to you. The guideline they follow depends on the sort of emergency. For instance, if the emergency is due to a medical situation, a single attempt will be made to contact you before assistance is sent out. In the event of an intrusion - the most frequent sort of alarm - a monitoring specialist will adhere to these guidelines to get in touch with you:
- An attempt will be made to contact you via the central command panel. You will generally be required to supply a passcode.
- If that effort doesn’t result in a reply, a call is made to your principal contact number.
- A secondary number or your primary contact person is called next.
- If there still isn’t an answer, area police officers are sent.
- Your monitoring agents will follow up with you again once authorities are contacted.
If you're not in a situation where you can interact with monitoring agents, that’s OK. Assistance will still be sent even if you're not available to substantiate the emergency.
Prepare for any emergency with a Vivint home alarm system in Oakland
Be prepared for any emergency with a contemporary home alarm system in Oakland from Vivint. Dial (510) 281-3999 to begin designing your property’s security today.